#3 Ribbon greyed out

Posted in ‘Ian's Excel Add-in’
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Latest post by on Friday, 10 July 2015 03:15 SAST

Ahobden
 Hi Ian

I have had to resort to your old addin as the new one loads and the ribbon is visible but all the regular excel addin functions are grayed out and not usable.

Regards

Alistair Hobden

Ian
Hi Alistair, does this issue occur when there is a workbook open in Excel?

Ian
Hi Alistair, one of the QSs in the office with me has coincidentally run into the same problem, but using Excel 2010 on Windows 7.

It may take a little while to resolve this issue, but I'll keep you up to date.

Ahobden
Thanks Ian

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Ian
Hi Alistair,

I have tracked down the source of the problem, eventually. I will implement the solution in the next monthly update.

Kind regards,
Ian

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