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If you have a general enquiry or want more information on this website, please fill in this form. You will be contacted as soon as possible. Please fill in all required fields.

Note: Should you require assistance in downloading, installing and/or using the addin, please open a ticket at the helpdesk instead.

Skinners Online privacy policy

This privacy policy sets out how Skinners Online uses and protects any information that you provide when you use this website.

Skinners Online is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Skinners Online may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 23 May 2018.

What we collect

We may collect the following information:

  • contact information including name and email address
  • demographic information such as country of origin based on your IP address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • we may use the information to improve our products and services
  • we may periodically send emails about new products, or other information which we think you may find interesting using the email address which you have provided
  • if you submit an enquiry, we shall use your personal information to administer and respond to your enquiry

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we make use of recognised hosting providers to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosure and protection of personal information

We will not sell, distribute or lease your personal information to third parties.

Should you wish to do so, you are able to delete your user account by selecting the appropriate option when editing your account.

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We use cookies to personalise content and to analyse our traffic. You consent to our cookies if you continue to use our website.
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